![]() A training event can look and feel like a natural conversation between yourself and a colleague-so, it can be very personal, straight to the point, and fun. New conversational learning technologies (chatbots) can provide a training experience that is just like chatting with a colleague. The ChatbotĬhatbots can support your current trainers and they do not have human limitations, such as forgetting, recall, cognitive bias, cognitive overload, getting ill, sleeping 8 hours a day, retiring, dying, etc. However, chatbots have an up and coming role in the eLearning manager’s toolkit as they help support holistic digital training strategies. Often these chatbots are employed to support customers with general questions and reduce calls to their help desk. When visiting a website, a chat feature sometimes connects you with a live chat (with a real person) to assist you with your query or sometimes organizations use a chatbot that hopefully is sophisticated enough to pretend to be a human. Read more to find out how AI is being successfully applied to digital learning and how you can leverage chatbots to enhance the impact of your corporate training. This article summarizes the chatbot trend in eLearning by demonstrating why chatbots are the most logical and affordable alternative for talent development. Tailor-made interactive training elements can lead to engaged learners with high knowledge retention and put learners in control of their learning journeys.Īrtificial Intelligence (AI) is rapidly changing corporate L&D with chatbots proving to be incredibly useful learning tools. ![]() Modern chatbots offer a welcome change as they stop one-way conversations that bombard learners with generic information (documents, videos, and "next" buttons). With the proliferation and high adoption of chatbots, this is no longer science fiction chatbots are becoming ubiquitous within the eLearning industry. Imagine the spike in productivity if your employees are empowered with a knowledgeable and personalized training assistant at no additional cost. How can you change that? You may want to consider learning how chatbots can enhance your corporate Learning and Development (L&D). And, adult learners are busy people and making time for learning is rarely a priority. We are in an age where education is more accessible than ever before. We are constantly in pursuit of better, faster, and deeper ways to learn.
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